Privacy Policy — MikeFoodCoach Program
Effective date: November 9, 2026
The MikeFoodCoach program is a coaching service published by QuesGen Systems, Inc. (Dallas, Texas, USA). This policy explains what information the program keeps and what we do with it. It covers the coaching program at mikefoodcoach.com; the iPhone app has its own policy at mikefoodcoach.com/privacy, because the app works differently — the app's data stays on your phone, while the program's coaching works because we keep your history.
The short version: we store what your coaching needs and nothing else, you can take it or delete it whenever you want, and we never sell it, share it for marketing, or let it train AI models.
What we store, and why
Coaching that pays attention needs memory. When you join and use the program, we store on our servers:
- Your account — email address, first name, time zone, and the referral code you joined with. No passwords exist: you sign in by a link we email you.
- Your weight history — entries you type in, send from your scale via the iPhone Shortcut, or import from an Apple Health export. Importing is always your action; we never connect to Apple Health ourselves.
- Your weekly check-ins — your answers, including anything you write.
- Your coaching conversation — the ongoing thread between you and the coach, including messages from Mike.
- Your feedback — anything you submit through the feedback buttons.
All of it is encrypted in transit and at rest, and it exists for exactly one purpose: your coaching. Weight and eating information is sensitive health information and we treat it that way — minimal access, no advertising use, no exceptions.
The coach is an AI, and here is the data honesty that comes with that
The day-to-day coach is an AI that Mike built and directs. To generate its responses, your relevant program history (for example your recent check-ins and weight trend) and your conversation are processed by an AI service (Amazon Bedrock, running in our cloud environment). That provider processes the content to produce the response and does not use it to train AI models.
Mike personally reviews coaching conversations — especially early on — to improve the coaching. That is part of the product: a real person stands behind the coach. If a conversation worries the coach (or you ask for Mike), it is flagged for his attention.
We email you to sign you in (magic links), to remind you about your weekly check-in, and to tell you when your coaching response is ready. Transactional email is delivered by our email provider (Resend) acting as our processor. No newsletters, no marketing blasts, and every reminder can be turned off.
What we never do
- No advertising, and no trackers for anyone else's advertising.
- No sale of personal information — ever — and no sharing for marketing.
- No training of AI models on your content, by us or by our providers.
- No merging your program data with any other service's records.
Your data is yours
- Export: ask, and you get a complete copy of your data in a usable format.
- Delete: ask, and your account and its data are deleted. Leaving the program (or pausing, or being charged nothing during the beta) never deletes your history by surprise — history is kept so returning is easy — but deletion on request is complete and final.
- Both requests: email coach@mikefoodcoach.com from your account email, or use the options in the program itself.
Who can join
The program is for adults — you must be 18 or older. It is not directed at children, and we do not knowingly collect information from anyone under 18.
Not medical care
The MikeFoodCoach program is coaching and information, not medical advice, diagnosis, or treatment. Nutrition figures are estimates. For medical questions — or before changing how you eat if you have a health condition, are pregnant, or take medication — talk to a doctor or registered dietitian.
If something goes wrong
If a security problem ever affects your information, we will tell you what happened, what was involved, and what we are doing about it, as required by law (including the FTC Health Breach Notification Rule).
Changes
If this policy changes materially, we will update this page and tell you in the program. The effective date above always reflects the current version.
Contact
QuesGen Systems, Inc. · Dallas, Texas, USA
Email: coach@mikefoodcoach.com